Frequently Asked Questions

General FAQs

Q: Can the flash presentations be viewed on an iPad?

A: Photon App ImageYes! We have found that the Photon or Puffin Apps work well to view the flash presentations on your iPad.

For about $5, Photon connects you to a remote computer that can run Flash and then streams that desktop session to you. To use Flash, simply tap the lightning bolt icon in the top right corner of the app to initiate the streaming desktop session.  Click here to see an example.

Q: How long will I have access to my materials?

A: You will have access to your materials for a year from your registration date. For online learning you will have access to materials from the date you register. With live classes, you will have access for a year from the date of the class.

Q: What if I don’t pass my test?

A: Although Pierre is pretty amazing, it has been known to happen. You have access to your materials for one year from your registration date so you can go back and review the materials. We will also provide 20% discount if you want to sign up for other classes.

Q: What is your cancellation policy?

A:  We understand that life happens and we want to make sure that we don’t add to your complications. We do not offer refunds, but if you let us know 30 days before your class date we will be happy to move you to any other available class.

If Beta Education has to cancel due to inclement weather or unforeseen circumstances, we will notify all participants immediately. We will do everything we can to ensure that the class is rescheduled quickly to accommodate testing, work, and life schedules.

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